The NICE Workforce Diagnostic measures employee performance against the job expectations identified in the Job Role Analysis to provide baseline data for understanding current skill proficiencies and gaps, in addition to informing training decisions. The diagnostic can be a stand-alone offering but provides a more comprehensive experience with the Job Role Analysis.
Following the completion of the diagnostic, N2K’s workforce consultants walk through key observations and recommendations. Leaders also receive an interactive dashboard to uncover and regularly monitor competency trends by role, certification, NICE category, and more.
- Prioritize training deployment & spend
- Verify competencies for specific roles
- Cross-skill current talent based on proficiencies